Terms of Service – Animation Art Masters

Terms of Service

Free USA Ground shipping on orders over $100.

Minimum $10 shipping fee applies on purchases under $100.

Order status:

In-stock artwork ships within 1 to 2 business days.

Special Orders may take up to 2-3 weeks to ship.

Notifications are sent via email or other methods of communication indicated on the order.

Shipping Fees are non-refundable.

Returns:

Contact immediately upon receipt to file a claim for a replacement or return. No returns accepted without an RMA number (Return Merchandise Authorization). Items accepted for return must be repacked securely in the original box and in perfect resaleable condition. Repackaging fees may apply. Shipping costs are non-refundable.

Expedited Orders or Special Orders are non-returnable.

“Special Orders”

Each order is made to order and is usually hand finished, textured, signed and numbered by the artisan.

Production time varies by artist and these “Special Orders”  usually ship within 10-14 days of placing an order, or when payment of funds have been verified and received.

Special Orders are not returnable. Defective artwork? Replacement will be sent at our own expense.

Restocking fees may apply if the artwork is accepted for return. Shipping Fees are non-refundable.

Shipping: 

We ship to a verified physical address. We do not ship to PO Boxes.

We ship to FedEx Kinkos or other verifiable shipping centers, Identification is required to claim your order.

International shipments or other expedited shipping needs, please contact us by phone or email to place your order.

For international delivery & rates, please contact us. Shipping Fees are non-refundable.

Taxes:

Sales Tax, Use Tax, International Import, Duty Taxes, are paid by the purchaser/recipient.

 

FREQUENTLY ASKED QUESTIONS:

Limited edition artwork is produced using premium high-quality canvas and archival inks also known as “Gicle” printed. Each image includes a “Certificate of Authenticity”, the C.O.A. is your proof of authenticity and ownership, once lost it may not be reprinted.

Security:
Your information is kept for record keeping purposes only, in accordance with Governmental rules and regulations. Credit card processing services are processed using secure services, which meet all PCI compliance regulations.